Frequently Asked Questions

About RCM Healthcare

What is RCM Healthcare and what makes your Ayurvedic products unique?

RCM Healthcare, founded by Dr. K.S. Chandran in 1965, is an ISO 9001:2008 and GMP-certified company with a 100+ year legacy in authentic Ayurveda. Our products are rooted in tradition, crafted using time-tested formulations passed down through generations, and made accessible without compromising on quality.

Yes, all RCM Healthcare products are ISO 9001:2008 and GMP-certified, ensuring strict quality control, safety, and efficacy. We use high-quality, natural ingredients and adhere to traditional Ayurvedic formulations approved by regulatory bodies.

Our products are formulated using natural herbs and Ayurvedic principles. While generally safe, individual reactions can vary. We recommend consulting a healthcare provider or our Ayurvedic doctors if you have underlying conditions or are on other medications.

Most of our formulations are designed to be safe for a wide age range. However, for children, elderly individuals, or those with specific health concerns, we recommend seeking guidance from an Ayurvedic practitioner.

Orders, Shipping & Returns

How long does it take to receive my order?

Orders are usually processed within 24–48 hours. Delivery timelines may vary based on your location, but most domestic orders are delivered within 3–7 business days.

Yes, we ship internationally. Shipping charges and delivery times may vary depending on the destination country. Please check our shipping policy or contact customer support for detailed information.

We accept returns for damaged, defective, or incorrectly delivered items within 7 days of delivery. Products must be unopened and in original condition. Please refer to our Return Policy page for full details.

Consultations, Services & Support

Yes, we offer both in-person consultations at our clinics and online consultations with our expert Ayurvedic doctors. You can book an appointment directly through our website or contact us for scheduling. (Phone: +91 79092 20002, Rcm wellness centre)

You can reach us via the contact form on our website, email, or phone. Visit our Contact Us page for full details. Our support team is available 9-5pm to assist you.